Refund policy
Return Policy
At Guddi West Coast, we are committed to offering high-quality, sustainable products while minimizing our environmental impact. We hope you love your purchase, but if you’re not completely satisfied, we’re here to help. Please review our return policy:
Returns
• Items can be returned within 14 days of delivery for store credit only.
• To be eligible for a return, items must be:
• Unused, unworn, and unwashed
• In original packaging, with all tags attached.
• Sale items, custom-made products, and gift cards are final sale and not eligible for return.
Sustainability Commitment
As part of our commitment to sustainability, we encourage mindful purchases to reduce waste. When items are returned, we carefully inspect them to ensure they can be reintegrated into our inventory, helping to minimize textile waste.
How to Initiate a Return
1. Contact us at info @guddiwestcoast.com with your order number and details of the item(s) you wish to return.
2. Once your return is approved, we will provide instructions for sending the item(s) back to us.
3. Customers are responsible for return shipping costs unless the item was damaged or defective upon arrival.
Store Credit
• After we receive and inspect your return, we will issue store credit via email in the form of a digital code.
• Store credit will reflect the original purchase price, excluding shipping fees.
• Your store credit can be used for future purchases and has no expiration date!
Damaged or Defective Items
If you received an item that is damaged or defective, please contact us at info @guddiwestcoast.com within 3 days of delivery so we can resolve the issue promptly.
Additional Information
• Returns sent without prior authorization may not be accepted.
• Items that show signs of wear, damage, or do not meet the above criteria may be refused.
By shopping with Guddi West Coast, you’re not only choosing timeless artistry but also supporting a movement toward sustainable fashion.
Guddi: An artistic odyssey rooted in sustainability.
For any questions, feel free to reach out at info @guddiwestcoast.com. Thank you for supporting sustainable fashion!